Refund Policy

Effective Date: [Insert Date]

Thank you for choosing hubcin.com for your IPTV subscription services. We strive to provide high-quality services and customer satisfaction. This Refund Policy outlines the terms and conditions under which refunds may be issued for our IPTV subscriptions.

1. Eligibility for Refunds

Refunds may be considered under the following circumstances:

1.1 Service Failure

If our IPTV service is completely non-functional for a prolonged period (e.g., more than 48 hours) due to technical issues on our end, you may be eligible for a partial or full refund.

1.2 Cancellation During Trial Period

If you cancel your subscription during a free trial period (if applicable), you will not be charged. No refund is necessary as no payment is collected during the trial.

2. Non-Refundable Situations

Refunds will not be issued in the following cases:

• Change of Mind: If you decide you no longer want the service after purchasing a subscription.

• User-Related Issues: Issues caused by your device, internet connection, or third-party services.

• Partial Usage: If you have used the service for any portion of the subscription period.

• Violation of Terms: If your account is suspended or terminated due to a violation of our Terms of Service.

• No Adult Channels: If you request a refund because adult channels are not included in your subscription. Our service offerings are clearly outlined at the time of purchase, and the absence of adult channels is not a valid reason for a refund.

3. How to Request a Refund

If you believe you are eligible for a refund, please follow these steps:

1. Contact our support team at contact@hubcin.com 

2. Provide your subscription details, including your account information and a description of the issue.

3. Our team will review your request and respond within [Insert Timeframe, e.g., 5 business days].

4. Refund Processing

If your refund request is approved:

• Refunds will be issued to the original payment method used during the purchase.

• Processing times may vary depending on your payment provider.

• You will receive a confirmation email once the refund has been processed.

5. Changes to This Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes constitute your acceptance of the updated policy.

6. Contact Us

If you have any questions about this Refund Policy or need assistance, please contact us at:

Email: contact@hubcin.com

Thank you for choosing hubcin.com. We value your trust and are committed to providing you with the best IPTV experience.